The Medical Center ultimately dedicates itself to living up to its responsibility in social service, community health, and environmental safety.

We feel responsible in building a culture of safety. We firmly believe that instilling a "just" culture promotes patient safety to make healthcare safer for everyone.

We believe in having a passion for excellence in every aspect of the work we do; in the overall delivery of service to our customers, in ensuring that we meet the highest international standards, and in developing the Medical Center as a world-class institution.

We are committed to continuous discovery of new ways by which we can deliver excellent healthcare. We shall openly share our ideas and challenge the status quo knowing that in so doing we will become the best healthcare provider.

We are selflessly dedicated to delighting our customers, to whom we will provide compassionate and dependable service at the heart of all our endeavors.

We shall constantly upgrade our individual and organizational competencies in the areas of service, technology, research, and professional expertise. This will be the key driver to sustain our leadership in the industry.

We are committed to the vision of St. Luke's Medical Center, and through teamwork we shall be one in the pursuit of this vision. We shall care for each other and treat one another with respect. We shall be open-minded and listen to each other and ensure that we perform our work excellently, realizing that others depend on us to do so.